Customers & growth
Loyalty
A loyalty program rewards repeat visits — customers earn points on bookings and POS sales and redeem them for discounts. It's one of the cheapest ways to lift retention, giving clients a reason to come back to you instead of trying the salon down the street.
▶Video tutorial
How to set it up
- 1
Open the Loyalty module
Find Loyalty in the dashboard growth tools.
- 2
Set the earn rate
Decide how many points a booking or POS sale earns.
- 3
Set redemption
Define what points are worth and the discounts they unlock.
- 4
Go live
Customers start earning automatically; points apply at checkout online and in the POS.
Good to know
- Points accrue on both online bookings and POS sales.
- Simple, generous-feeling rewards retain best.
- Mention loyalty at the chair to drive sign-ups.